What are the responsibilities and job description for the Customer Care Representative position at Glenwood State Bank?
Description
Did you know Glenwood State Bank and First National Bank of Osakis have a connection? These family-owned community banks have common ownership. What does that mean? It means we have the opportunity to share team members between locations. Glenwood State Bank and First National Bank of Osakis are looking for a full-time Customer Care Representative to split their time and work in both our Alexandria and Osakis locations.
At Glenwood State Bank and First National Bank of Osakis, we take pride in providing exceptional customer service to our community. As a family-owned organization, we cherish our relationships with customers and aim to make banking both accessible and welcoming. With our dedicated Customer Care Representative team, we ensure that every customer receives reliable and efficient service. We view each interaction as a chance to build lasting relationships and contribute to the future of banking, one customer at a time!
As a Customer Care Representative, you’ll play a key role in our mission when it comes to customer service! You’ll interact with customers both in person and at our drive-up, ensuring transactions are smooth and efficient. Your skills will shine as you troubleshoot online banking and debit card issues, answer banking-related inquiries, and enhance the overall customer experience. Plus, you’ll benefit from continuous learning opportunities to stay updated on our products and services!
We understand the importance of work life balance, which is why Glenwood State Bank and First National Bank of Osakis prioritizes employee well-being. Enjoy an exceptional work schedule, a competitive benefits package that includes 11 paid holidays annually, a generous 401k/Profit-Sharing Plan, and additional perks and benefits.
Are you ready to make a difference? If you’re passionate about helping others and thrive in a dynamic, supportive environment, we want to hear from you! Apply today and join a team that celebrates service, collaboration, and personal growth. Your journey to making an impact starts here!
Glenwood State Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.