What are the responsibilities and job description for the Collector position at Global Healthcare and IT?
The Collector I assist with all payment-related inquiries in person, by phone, or email from any customer; patient, insurance company, Hoag employees, and in some cases physician offices. Contacts patients/guarantors regarding balances for services provided and collects payment. Informs patient/guarantor of opportunities for government or private programs for financial assistance if applicable. Documents all calls and actions taken in the appropriate systems. Accurately codes insurance plan codes. Makes appropriate changes as needed and submits/re-submits claims. Establishes a payment arrangement when patients are unable to pay in full at the time payment is due. Depending on the service line, may complete daily deposits, post payments, and coordinate patient statements. May review for applicable cash rates, special rates, applicable professional and employee discounts. May process bankruptcy and deceased patient accounts. Performs other duties as assigned.
Job Types: Full-time, Contract, Temporary
Pay: $16.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- a hospital business office with a high call volume setting: 1 year (Preferred)
- billing, insurance verification, coding processing: 1 year (Required)
- Patient access or appointment scheduling: 1 year (Preferred)
- ICD-10, CPT-4 and HCPC’s coding systems: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location
