What are the responsibilities and job description for the Technical Business Consultant position at Global Payments Inc.?
Summary
Description Summary of This Role
Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
What Part Will You Play?
Minimum Qualifications
Description Summary of This Role
Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
What Part Will You Play?
- Works on multiple high complexity projects and programs from a business solution and design perspective, provides expert advice and counsel on the solutions documentation, collaborates with QA resource, developers and technical teams.
- Serves as Subject Matter Expert at highest level, providing added value to clients and internal teams, counseling and advising on company platforms and alternative solutions. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary.
- Provides in-depth analysis and consults on product enhancements as part of client projects, ensures that functionality is designed and developed in a method that can be re-used by technology.
- Consults on risk/impact assessments for changes, provides expert analysis of functional components affected, recommends on Solution effort estimation, coordinates estimates across all relevant parties.
- Conducts analysis on multiple complex problems, consults on issue/problem resolution, implementation, notification, and post-implementation support as the product subject matter expert to minimize client impact. Guides and mentors lower level Web Product Analysts to provide issue support to development and production support teams.
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: In Information Technology, Business, or related field and/or equivalent of training and experience
- Typically Minimum 8 Years Relevant Exp
- Experience in integration, IT platforms and technologies in a Business Analyst environment, experience working with Web and Browser technologies.
- Master's Degree
- In Information Technology, Business, or related field
- Typically Minimum 8 Years Relevant Exp
- Experience in document preparation, financial services, solutions design, programming language fundamentals, scripting knowledge, and understanding of data structuring
- Pursuing or having achieved Business Analysis certification (CCBA, CBAP, BCS), International Diploma in Business Analysis or equivalent a plus
- Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review may exist at this level.
- Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.
- Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
- Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge
- Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment
- Facilitation and Negotiation - Demonstrates the ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.
