What are the responsibilities and job description for the IT helpdesk position at Global Solutions Group?
Providing technical support by responding to user inquiries and resolving technical issues related to hardware, software, network connectivity, and other IT systems Troubleshooting and problem-solving issues by diagnosing problems reported by users, identifying the root cause, and providing effective solutions Managing and prioritizing incidents in a timely manner, ensuring timely resolution of help desk tickets, and minimizing downtime Provide quick and effective assistance with information tec
Salary : $40,000 - $45,000