What are the responsibilities and job description for the Associate Operations Manager, Quality Inspection position at Globus Medical?
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Primary Summary:
The Associate Operations Manager oversees daily operations with a strong focus on maintaining product quality, process integrity, and customer satisfaction. This role ensures all inspection, logistics, and service activities meet rigorous quality standards and support the company’s long-term operational goals. The manager leads continuous improvement initiatives to enhance efficiency, accuracy, and compliance while maintaining proper inventory control and workflow coordination. Collaborating with Operations leadership and Finance, this position aligns departmental performance with established budgets and business objectives. The manager fosters a culture of accountability, engagement, and quality excellence, ensuring all operations adhere to company policies, industry codes, and regulatory requirements.
The Associate Operations Manager oversees daily operations with a strong focus on maintaining product quality, process integrity, and customer satisfaction. This role ensures all inspection, logistics, and service activities meet rigorous quality standards and support the company’s long-term operational goals. The manager leads continuous improvement initiatives to enhance efficiency, accuracy, and compliance while maintaining proper inventory control and workflow coordination. Collaborating with Operations leadership and Finance, this position aligns departmental performance with established budgets and business objectives. The manager fosters a culture of accountability, engagement, and quality excellence, ensuring all operations adhere to company policies, industry codes, and regulatory requirements.
Essential Functions:
- Supports all Operations activities (Logistics, Inspection and Customer Service) on a daily basis to ensure 100% quality, delivery and customer satisfaction - both urgent and long term - to the internal Sales Reps and external Customers
- Promotes and creates a high level of engagement within the team and ensures that all team members work towards established and communicated goals
- Evaluates and improves operations processes on quality, efficiency and effectiveness
- Carries out inventory analysis and maintains proper stock levels, makes recommendations where suitable
- Execute established budget and forecast in collaboration with Operations leadership and Finance to achieve operational success
- Builds and enhances a strong team culture within Operations
- Performs other duties as assigned
- Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
- Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
- Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Qualifications:
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
- Strong and proven people leadership skills (coaching, motivating, guiding, improving, performing). Excellent communication and interpersonal skills
- Demonstrated leadership and team building experience including the ability to effectively drive change to drive the business forward
- Significant Medical Device manufacturing/warehouse experience
- Experience in Medical Device, Spine, or Orthopedics industry preferred
Our Values:
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
- Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
- Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
- Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
- Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity:
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.