G E N E R A L M A N A G E R

Summary: Responsible for the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting and general administration by performing the following duties.

Reports to: Director of Operations

Duties and Responsibilities include the following. Other duties may be assigned.

• Knows the GAB mission statement and can execute
• Welcomes guests using the 10-4 rule
• Prepares the annual budget and plans for the restaurant including sales goals, profit projections, capital requirements and staff requirements.
• Generate a profit through controlling food, labor and operating costs and driving sales.
• Reviews the general business climate for the restaurant and adjusts staff and inventories as needed.
• Accurately prepare payroll, orders and complete inventory.
• Schedules employees based on business needs and budget
• Hires, terminates, cultivates, and disciplines employees
• Ensures financial reporting is consistent with restaurant standards and produced monthly.
• Promotes and directs restaurant marketing programs.
• Maintains the facilities of the restaurant to produce high quality food at the lowest possible cost.
• Ensures customers are serviced at the highest level of satisfaction through quality food, courteous employees and quick response to needs.
• Reports status information to the management monthly.
• Contracts for and follows up general maintenance and repair to the facility.
• Performs other related duties as assigned.
• Supervisory Responsibilities: • Develops and maintains an effective restaurant through the selection, training, compensation, motivation, termination and review of all staff. • Develops and maintains a program for sound employee relations with staff at all levels of the organization. • Provides guidance and direction to employees to assist in their professional development.

Skills:

• Oral Communication Skills
• Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Planning
• Project Management
• Professionalism
• Time Management
• Budget Analysis
• Business Analysis
• Market Analysis
• Risk Analysis
• Computer Literacy
• Keyboard Skills

Education/Experience: High School Diploma or Equivalent. Prior restaurant management experience helpful.