What are the responsibilities and job description for the Supervisor Customer Service position at Golden Artist Colors Inc?
Position Title: Customer Service Supervisor
Department: Sales / Customer Service
Supervisor: Sales Director
Location: New Berlin
Responsibilities:
The Customer Service Supervisor manages the Customer Service department’s operations and ensure that activities are completed in a professional, timely and efficient manner. Lead, motivate, and continuously train department personnel to ensure compliance with established procedures. Maintain and regularly review Standard Operating Procedures and departmental performance metrics to stimulate continuous learning. Conduct regular performance reviews with a participatory mindset designed to create and sustain a team focused effort.
Requirements:
Education Required:
2 year degree in business administration, operations management, logistics, or other related functions
Experience Desired:
How much:
5-7 years
Type experience:
1-3 years in a leadership role with supervisory responsibilities
5-7 years of office experience in a manufacturing environment
Salary : $52,000 - $65,800