What are the responsibilities and job description for the GIFT SHOP CLERK position at Golden Entertainment?
Summary : Assists guests, selling merchandise, and cash handling in the gift shop. Monitors and maintains stock levels within the department. Provides outstanding guest service.
Essential Functions :
- Sells gift shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), cashiering accurately and efficiently
- Ensures merchandise stock levels are appropriately maintained and informs supervisor of any stock level irregularities
- Provides outstanding guest service to all gift shop guests
- Monitors and maintains cleanliness, sanitation and organization of the gift shop
- Obtains assigned bank and ensure accuracy of contracted monies
- Documents all guest requests, complaints or problems
- Maintains confidentiality of guest information and pertinent property data
- Remain knowledgeable at all times of all property features, services, and hours of operation
- Assists guests with any questions, concerns, or complaints
- Performs other duties as assigned
Requirements :
Qualifications / Requirements :
Required Work Cards
Physical Requirements
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.