Surveillance operator

Job Description

Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available.

It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river.

Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants.

The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines.

We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more.

If your skills and talents are a match for our needs, we can open the door to your next career opportunity!

Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization.

We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi.

We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries.

We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more.

Essential Duties / Responsibilities :

Under the direction of the Surveillance Supervisor, the incumbent is responsible for protection of casino assets.

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Monitor all areas of the property at all times, identifying potential security and / or safety risks and reporting same to the appropriate individual or entity, for proper resolution.
• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
• Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
• Identify potential loss of revenue, including cheats, devices, and scams.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and / or the Ethics Hotline of any observation of illegal acts and / or internal ethics violations.
• Perform other duties as assigned.

Requirements :

• High School Diploma or equivalent.
• Experience with computers, cameras and electronic equipment required.
• Knowledge of casino operations required.
• Attendance at dealer school strongly preferred.
• One (1) year experience as a surveillance operator preferred.

Additional Knowledge, Skills, and Abilities :

Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required.

The ability to thrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationships with all individuals.

Proficient in computer systems. Ability to work occasional overtime and

irregular hours.

Last updated : 2024-03-08