What are the responsibilities and job description for the Support Specialist position at Golden PAWS Assistance Dogs, Inc?
Job Title: Support Specialist
Company: Golden PAWS Assistance Dogs, Inc.
Position Type: Full-time, 25-35 hours per week, Monday-Friday 9am-4pm.
About Us: Golden PAWS Assistance Dogs, Inc. is a 501(c)(3) nonprofit organization that promotes independence for combat-wounded veterans, first responders, and children with life-changing disabilities through partnerships with skilled assistance dogs.
Job Description: We are seeking a highly organized and proactive Support Assistant to join our team. In this role, you will be responsible for managing operations of guest services, assisting with volunteer coordination, as well as providing support to the CEO with placement activities and data entry tasks.
Key Responsibilities:
- Guest Services Management:
- Greet and assist visitors in a professional and friendly manner.
- Answer and direct phone calls, taking messages as necessary.
- Maintain a clean and organized reception area.
- Volunteer Coordination:
- Collaborate with the development department to recruit, onboard, and train volunteers.
- Oversee volunteer schedule for guest services.
- Serve as the primary point of contact for volunteers, addressing inquiries and providing support as needed.
- Maintain volunteer records and databases.
- CEO Support:
- Assist the CEO with placement activities, including scheduling interviews, coordinating candidate communications, and preparing interview materials.
- Conduct research and compile data as requested by the CEO.
- Assist with data entry tasks, ensuring accuracy and timeliness.
- Administrative Support:
- Provide general administrative support to various departments as needed.
- Handle confidential and sensitive information with discretion.
Requirements:
- Proven experience as an administrative assistant or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and high level of accuracy.
- Ability to work independently with minimal supervision.
- Experience with volunteer coordination is a plus.
Benefits:
- Opportunities for professional development and growth within the company.
- Positive and supportive work environment.
- Flexible schedule.
How to Apply: If you are interested in joining our team as a Support Assistant, please submit your resume and a cover letter detailing your relevant experience and qualifications to careers@goldenpaws.org. Please include “Support Assistant” in the subject line of your email. We look forward to reviewing your resume! We do not accept calls about resume submissions or inquiries about employment.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Relocate:
- Naples, FL 34109: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16