Director of Stores

Summary

The Director of Stores directs the operations of our chain of cannabis dispensaries and provides leadership to the Regional/Market Managers, General Managers, and store teams. This position has a deep understanding of the cannabis industry, exceptional leadership skills, and a proven track record of managing multiple locations to drive business growth, compliance, and operational excellence. This position models the company values in all interactions and decision-making, setting the standard for all employees.

Essential Duties & Responsibilities

Operational Oversight

• Provides strategic leadership to dispensary managers within the region.
• Ensures compliance with all local, state, and federal regulations governing cannabis.
• Implements and enforces operational standards and best practices.

Financial Management

• Develops and manages budgets for each dispensary in the region.
• Monitors and analyzes financial performance, identifying areas for improvement.
• Implements cost-control measures without compromising quality.

Team Leadership

• Leads by influencing and empowering General Managers to execute job responsibilities while modeling company values in all action, communication, and decision-making.
• Recruits, trains, and mentor’s dispensary managers and staff.
• Fosters a positive and inclusive work environment.
• Conducts regular performance evaluations and provides constructive feedback.
• Builds region-specific talent plans that prepare employees for upward mobility and expanded responsibility.

Customer Experience

• Ensures a consistent and exceptional customer experience across all dispensaries.
• Implements initiatives to enhance customer satisfaction and loyalty.
• Addresses customer concerns promptly and effectively.

Inventory Management

• Oversees inventory levels and product assortment.
• Implements inventory control measures to minimize loss and maximize efficiency.
• Collaborates with suppliers to ensure timely and cost-effective replenishment.

Marketing and Sales

• Works closely with the marketing team to execute regional marketing strategies.
• Analyzes sales data to identify trends and opportunities for growth.
• Implements sales promotions and initiatives to drive revenue.

Compliance and Legal Affairs

• Stays informed about changes in cannabis laws and regulations.
• Ensures all dispensaries adhere to licensing requirements and standards.
• Collaborates with legal counsel to address any compliance issues.

Security and Safety

• Implements security protocols to safeguard employees, customers, and assets.
• Ensures all dispensaries follow safety guidelines and emergency procedures.

Performs other duties as assigned.

Minimum Requirements

• Bachelor's degree or equivalent work experience
• Six to eight years of experience in retail managing multi-unit, high-volume stores.
• In-depth knowledge of cannabis regulations and compliance requirements.
• Strong financial acumen with experience in budgeting and P&L management.
• Excellent leadership and interpersonal skills.
• Effective problem-solving and decision-making abilities.
• Familiarity with inventory management and point-of-sale systems.
• Experience in a similar role within the cannabis industry is preferred but not required.
• Ability to travel within the region as needed.
• Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to travel. Alternate sitting or standing at will. Proficient at typing. The ability to lift 15lbs at a time.