Admin Assistant

Summary/objective

As an administrative assistant you will provide support to our department managers and employees, assisting in daily needs and managing general administrative activities. Requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Interacting with Computers

• Use accounting or bookkeeping software
• Use computers to enter, access or retrieve data
• Use spreadsheet software
• Use word processing or desktop publishing software

Performing Administrative Activities

• Date stamp messages, mail, or other information
• Fill out business or government forms
• Fill out insurance forms
• Fill out purchase requisitions
• Maintain appointment calendar
• Maintain inventory of office forms
• Maintain legal forms
• Maintain records, reports, or files
• Organize legal information or records
• Prepare tax reports
• Process invoices
• Route multi-line telephone calls
• Type letters or correspondence

• Compile itinerary of planned meetings or activities
• Compute financial data
• Measure, weigh, or count products or materials
• Process account invoices

Establishing and Maintaining Interpersonal Relationships

• Answer customer or public inquiries
• Greet customers, guests, visitors, or passengers
• Provide customer service

Updating and Using Relevant Knowledge

• Use library or online Internet research techniques
• Use oral or written communication techniques
• Use telephone communication techniques

Evaluating Information to Determine Compliance with Standards

• Ensure correct grammar, punctuation, or spelling
• Examine documents for completeness, accuracy, or conformance to standards
• Proofread printed or written material

Competencies

Basic Skills

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Mathematics - Using mathematics to solve problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Speaking - Talking to others to convey information effectively.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation - Actively looking for ways to help people.

Travel required

None.

Required education and experience

• High School Diploma (GED or High School Equivalence Certificate)

• Two years minimum as administrative assistant or office manager
• Two years minimum in customer service-related position
• Proficient in Microsoft Office and Google Suite

Preferred education and experience

• Clerical Experience- knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Extensive knowledge of the structure and content of the English language including the spelling of words, rules of composition, and grammar.
• Customer and Personal Service Experience- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting standards for services, and evaluation of customer satisfaction.

Additional eligibility requirements

Authorized to work in the US. Goodfellow participates in E-verify

Work authorization/security clearance requirements

[List any visa requirements, H1-B sponsorship, special clearances, etc. If applicable, insert information regarding government contracts or special requirements.]

Affirmative Action/EEO statement

Goodfellow is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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