Imaging Assistant

Job Description

Job Description

Job Title : Imaging Assistant

Classification : Non-Exempt / Hourly

Reports To : Director of Imaging

Position Type : Full-Time

Hours Worked / Shift : Monday – Friday

Date Last Reviewed : December 21, 2024

Summary : Attends to Imaging Department performing reception and clerical duties for all imaging service personnel during course of assigned shift. Assists imaging staff, patients and hospital visitors as required and / or directed by the imaging department. Staff must be able to attend to other departmental employment requirements as assigned by the Director of Imaging. Staff must be able to work with a variety of patients, physicians, and other staff at GRMC.

Essential Functions :

• Demonstrates behaviors consistent with organizational mission & goals.
• Demonstrates practices to keep all medical information confidential.
• Demonstrates behaviors that promote positive patient / staff relations.
• Comes to work as scheduled; arrives for work on time.
• Demonstrates appropriate job competencies.
• Complies with organizational policies in course of duties.
• Appearance is appropriate to job duties; wears identification on duty, use of time clock correctly.
• Displays dependability and punctuality.
• Has appropriate paperwork signed and filed; scans reports and results to the appropriate chart.
• Answers and directs phone calls to the appropriate personnel or department.
• Completes clerical duties by scheduling patients in an electronic and paper schedule.
• Assists with daily and monthly statistics, and daily charge overview
• Initiates and monitors insurance prior authorizations and pre-determination paperwork prior to scheduling.
• Escort patients to imaging rooms and provide verbal and / or written instructions.
• Able to respond to patient needs such as providing ambulatory assistance, lift / transfer assistance with appropriate orientation and safety measures.
• Meets policies and procedures, QA, Safety and Infection Control standards of the area.
• Use radiation safety measures and protection devices to ensure the safety of patients and team members.
• Assists with care and maintenance of imaging equipment and supplies. Reports equipment malfunctions to supervisor.
• Perform related administrative duties including completing necessary forms, filing, billing, scheduling, phone courtesy, and insurance verifications.
• Retrieve orders from and input related data into the electronic medical record.
• Monitoring and maintaining stock levels of the imaging department.
• Willing to cross train into X-Ray as training or licensure allows.
• Schedule requires M – F.
• Constructively works with patients, physicians, and other departments.
• Consistently completes, prioritizes, and maintains assigned duties in a timely manner.
• Attends departmental staff meetings.
• Actively participates in performance improvement, continuous quality improvement, quality assurance and quality control studies.
• Perform all other duties as assigned by Director of Imaging or Supervisor.

Competencies :

Position Qualifications :

Minimum Education : High school education or GED equivalent. Prefer prior experience as administrative assistant, secretary or similar, but will train on the job. Knowledge of the medical field is a plus, but not required.

Minimum Experience : Prefer 1 – 3 years of clerical experience; but willing to train on the job.

Certifications / Licensures :

Working Environment :

Push / Pull :

10-25 pounds : Frequently

25-50 pounds : Frequently

50-100 pounds : Frequently

100 pounds : Frequently

Lift / Carry :

0-10 pounds : Frequently

10-20 pounds : Frequently

20-50 pounds : Frequently

50-100 pounds : Frequently

100 pounds : Occasionally

Stand : Frequently

Walk : Frequently

Sit : Frequently

Squat / Kneel : Frequently

Bend : Frequently

Physical Demands :

Professional Requirements : Adheres to policies, procedures, and always maintains confidentiality. Attends monthly meetings and completes annual education in a timely manner. Maintains regulatory requirements, and appropriate certifications. Represents GRMC in a positive, professional manner on the job, electronically and in the community. Complies with all hospital policies regarding ethical business practices; communicates the mission statement & core values of GRMC both on and off the job.