Field Auto Claims Representative I (De Smet)

Description

This position is responsible for investigation, inspection, and settlement of assigned losses. This position is also responsible for providing outside field property claims inspection service as directed by inside claims representatives, and adjusting and settling claims for all lines of business written by the company.

This position is responsible for performing inspections of potential and existing policyholders’ properties in order to assist the Underwriting Department and agency partners in determining if risks fall within company guidelines for issuing coverage. This position is responsible for identifying areas of concern, making recommendations to underwriters to reduce frequency and severity of losses and physical hazards, and training agents and policyholders in loss prevention measures.

Requirements

High school education required.

Ability to learn the coverages of all insurance policies written by the company required.

Effective communication and negotiation skills required.

Ability to work effectively with company computer systems required.

Ability to work remotely, independently and without direct supervision required.

Ability to effectively converse with the public required.

Valid driver’s license with a safe driving record required.

Ability to set up and climb ladders, balance at various heights, stoop, bend, or crawl to inspect structures while conducting physical inspections of covered property required.

Provision of own vehicle required.

Ability to use Mitchell estimating software and AllPoints required.

Knowledge of or ability to understand company underwriting guidelines and forms required.

Ability to operate a camera and take clear and accurate photos of assigned inspections and claims required.

Ability to work independently with attention to detail required.

Excellent organizational, interpersonal and communications skills and abilities required.

Proficient computer skills; ability to learn company computer systems required.

Ability and willingness to travel short and long distances on a daily basis, with periodic overnight travel required.

Ability to work flexible hours, travel to all organization offices (including Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.

Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.

Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.

Ability to perform the essential functions of the job with or without reasonable accommodation required.