General Manager - Lakeville, MN

Position Summary:

The General Manager is responsible for maximizing sales and revenues to meet Donated Goods Retail's commitment to the mission and values of Goodwill-Easter Seals MN. This position provides high-level leadership and guidance through development and training of store personnel and store operations.

Day in the life: In a typical day, a General Manager can expect to...

• Store Operations: Ensure the retail store operates efficiently and effectively.
• Talent Management: Ensure store talent is trained and developed and manage store personnel needs.
• Store Business Management: Ensure financial and business control through reporting and communication.
• Services and Programs: Ensure continued community involvement and education around Goodwill-Easter Seals
• Safety: Help contribute to a safe, welcoming environment for employees and customers. This includes, but is not limited to, PPE (Personal Protective Equipment) for employees, social distancing standards, daily health checks to prevent transmission, and contactless donations drop-off processes at our retail locations.

Job Pay & Perks:

• Typical starting pay range: $68,000 - $87,000
• Goodwill-Easter Seals Minnesota prioritizes work-life balance. Weekend/holiday shifts are limited, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount.
• Work-life balance: every/other weekend rotation, no overnights or late closing shifts, and limited holiday hours (closed Easter, Independence Day, Thanksgiving, Christmas Eve, Christmas Day and New Years’ Day).

• Benefits: Generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
• Opportunities for career development and advancement

About You:

Required Knowledge & Skills:

• Ability to communicate effectively with supervisors, employees and customers
• Proficient in Windows and Microsoft applications
• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational and administrative skills with the ability to prioritize
• Strong attention to detail
• Strong analytical, problem solving and strategic thinking skills
• Strong people management and coaching skills
• Knowledge/expertise working with persons with disadvantages and/or disabilities and barriers to employment
• Ability to recruit high quality individuals and build a strong team
• Ability to handle sensitive and confidential information appropriately
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting

Prior Experience & Education:

• 3-5 Years of relevant experience required
• Bachelor’s or Associate degree preferred

About Us:

• Leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization’s goals and future. Read more about us here.
• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence.
• Proceeds from thrift retail, e-commerce, grants and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work.
• Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.