VITA Site Assistant

Purpose or General Objective: Under the direction of the VITA Community Coordinator, the VITA Site Assistant is responsible for assisting with tax site setup, volunteer coordination, and services identified and developed by the VITA Community Coordinator. This is a temporary position with flexible hours determined by the VITA Community Coordinator. This position oversees and reviews the preparation of taxes at VITA sites but does not prepare taxes through the VITA program. Depending on the need, this position will end around April 15th of each tax year.

See attached Volunteer Roles and Responsibilities from the IRS Volunteer Site Coordinator Handbook.

Essential Duties:

• Provide administrative support for the VITA Community Coordinator at tax sites.
• Manage intake and screening process at tax sites.
• Assist with setting up and cleaning up after-tax sites.
• Provides Quality Review of taxes as needed.
• Attend relevant meetings and trainings.
• Provide assistance with ‘Facilitate Self Assist’ sites, as needed.

Education and Experience Requirements:

• Requires High School Diploma or GED.
• Requires at least 2 years of applicable experience.
• Must be able to pass the IRS Certification Exam (Advanced Level).

Skills and Requirements:

• Excellent interpersonal skills.
• Ability to lead and motivate volunteer-based staff.
• Advanced level of skill in Microsoft Office and internet research.
• Organizational skills in office and file management.
• Ability to develop and maintain positive relationships with a diverse population of volunteers, clients, and community members.
• Excellent written and oral communication skills, including public and classroom speaking and presentation skills using PowerPoint and other presentation software.
• Desire and ability to work with low-income individuals and individuals with disabilities.
• Documented skills in community collaborations and involvement.
• Must be able to work a flexible schedule.
• A valid Michigan driver’s license with a driving record in compliance with Goodwill of Central Michigan’s Heartland, Inc. insurance carrier requirements. Applicant must have reliable transportation and appropriate insurance coverage.
• Must demonstrate high ethical standards, sound judgment, integrity, and the ability to handle confidential and private information in a secure and professional manner.