What are the responsibilities and job description for the Retail Store Manager position at GOODWILL INDUSTRIES OF EAST TEXAS INC?
Manages retail store engaged in selling donated/ new merchandise to derive a net profit by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following:
Other duties may be assigned.
Achieves or exceeds budget sales goal monthly/annually.
Maintains and controls expense to revenue monthly/annually.
Creates a positive public image of Goodwill through a clean store environment,
attractive displays and presentable and personable store staff.
Plans and prepares work schedules and assigns employees to specific duties.
Meets or exceeds store production standards.
Maintains merchandising guidelines through colorization and classification of store
inventory. Also, ensure inventory is maintained by timely requisitioning of
donated and new goods.
Formulates pricing policies on merchandise according to requirements
for profitability of store operations.
Ensures proper management of vocational services function.
Oversee and ensure compliance of store salvage and auction procedures.
Maintains a safe working/shopping environment.
Investigate all accidents/injuries and document according to established policy.
Ensures customers are treated in a fair, courteous and efficient manner by store staff.
Completes required paperwork accurately and neatly and submits within established
timeframe.
Enforces security and loss prevention procedures, including ensuring sales
transactions are rung up and reported accurately, all monies are collected,
counted and deposited securely.
Communicate directly and consistently with Area Manager.
Supervisory Responsibilities
Manages one to three subordinate supervisors. Also directly supervises 15 /-
non-supervisory employees. Carries out supervisory responsibilities in accordance with
the organization's policies and applicable laws. Responsibilities include interviewing,
hiring, and training employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees; addressing complaints
and resolving problems.
