PT Receptionist

We are looking for a PT Receptionistfor our AM shift

SUMMARY:

The receptionist will greet and assist employees, visitors, and the public when they come to the Corporate Office. This position will also answer the phone, transfer calls, take messages, file, and answer general questions about Goodwill services and programs as well as assist with other general office functions.

ESSENTIAL FUNCTIONS:

• Greet and assist employees and visitors to the Corporate Office
• Answer phones, general questions, transfer calls, and take messages regarding Goodwill Services and programs.
• Maintain logs and spreadsheets using Microsoft Excel, respond to emails using Microsoft Outlook, type short memos or notices using Microsoft Word.
• Receive and open mail, date stamp, log and distribute appropriately in mailboxes.
• Maintain records of the Voucher Program to include letters required, Goody Bag applications, & Identification documents.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to multitask.
• High traffic area- ability to listen efficiently and take messages.

• Courteously and professionally greet visitors.
• Answer phone calls, and efficiently take messages or direct callers to proper departments and/or individuals.
• Receive, log, and distribute mail to appropriate departments or individuals.
• Make copies and send faxes for HR, as necessary. Verify receipt of faxes.
• Maintain sign-in log for all visitors.
• Maintain paper supply for all copiers, fax machines and printers at the Corporate Office.
• Enter and maintain people served records and reports.
• Assist HR with general office functions and projects such as filing, alphabetising, creating binders and folders and any other duties as assigned
• Maintain office log and acts as roll call point person in the event of an emergency.
• Maintain records for all vouchers distributed to include letters, Goodie Bag applications and Identification documents.
• Perform other duties as assigned.

REQUIRED SKILLS:

• Must have a minimum of 1 year office/clerical experience with experience answering phones in an office environment.
• Knowledge of Microsoft Office Word, Excel & PowerPoint
• Computer typing 35 wpm.
• Excellent verbal communication skills.
• Multi-tasking and organisational skills are highly preferred.
• Ability to answer phones in a professional, courteous and respectful manner and take accurate messages.
• Ability to handle multiple clerical duties.
• Bilingual English/Spanish both oral and written.
• Proficient in written translation of both English and Spanish.
• Must be able to work Monday through Thursday 8:00 AM to 1:00 PM and Friday rotating with other receptionist8:00 AM to 12 Noonwith the ability to be flexible.

REQUIRED EDUCATION:

• High School Diploma or GED.
• Completion of general office and computer courses preferred.