What are the responsibilities and job description for the Donation Specialist position at Goodwill Industries of Northern New Engl?
Work Location: Manchester, NH
As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. Here's what your role entails:
- Inspect, Accept, Track, and Sort Donations: You'll ensure all donations find their way to the right place.
- Outstanding Customer Experience: Greet our donors and lend a hand when needed.
- Operate Power Equipment: Safely handle power equipment to organize and store donated goods.
- Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.
- Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.
- Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.
Minimum Qualifications:
- Mathematical and Literacy Skills: We're looking for team members with a solid grasp of math and reading skills who will be your trusty companions daily.
- Flexible Schedule: If you're the type who can roll with varying hours, including evenings, weekends, and holidays, we'd love to have you on board.
- Positive and Friendly Attitude: Bring your positivity and a smile to create a fantastic work environment for all of us.
- Clear Background Check: To ensure we meet agency standards and maintain a safe work environment, a criminal background check must be completed.
Preferred Qualifications:
- Experience or Certification: prior experience or certification in light manufacturing, processing, or warehouse work is a plus.
- Thrift or Used Goods Experience: Any prior experience with thrift or used goods processing is a bonus.
- High School Diploma or Equivalent: If you've completed high school or hold a GED, HiSET, or an equivalent qualification, we consider that a valuable achievement.
What We Offer:
We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:
- Medical, Vision, and Dental benefits
- Generous PTO Plan
- Paid Short- & Long-Term Disability.
- 403(b) retirement plan with employer match
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Valuable job training with growth potential and more!
We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.
Education
Preferred- High School Diploma/GED or better
Skills
Preferred- Customer Service
- Interpersonal Skills
- Leadership
Behaviors
Preferred- Team Player: Works well as a member of a group
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization