What are the responsibilities and job description for the Customer Service Team Lead position at Goodwill Industries of Northern WI and Upper MI?
Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead to assist with retail operations in Marquette, MI.
Position responsibilities include:
- Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
- Operating store according to budget
- Ensuring proper handling and processing of donations
- Ordering and maintaining store supplies
- Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis
Minimum and preferred qualifications:
- High School Diploma or GED
- Retail work experience required
- Experience in a management/supervisory retail setting preferred.
- Must be willing to work evenings, weekends, and some holidays.
Pay will be based on experience. Goodwill Industries offers a dynamic, supportive work culture, a benefit package, and opportunities for advancement.