What are the responsibilities and job description for the Customer Service Team Leader/Assistant Manager position at Goodwill Industries of Northern WI and Upper MI?
Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.
Position responsibilities include:
- Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
- Operating store according to budget
- Ensuring proper handling and processing of donations
- Ordering and maintaining store supplies
- Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis
Minimum and preferred qualifications:
- High School Diploma or GED
- Retail work experience required
- Experience in a management/supervisory retail setting preferred.
- Must be willing to work evenings, weekends, and some holidays.
Pay will be based on experience with starting wage range of $36,000 plus bonuses. Goodwill Industries offers a dynamic, supportive work culture, a comprehensive benefit package, and opportunities for advancement.