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Assistant Retail Store Manager

Goodwill Northern Michigan
Petoskey, MI Full Time
POSTED ON 2/2/2023 CLOSED ON 3/5/2023

What are the responsibilities and job description for the Assistant Retail Store Manager position at Goodwill Northern Michigan?

The Assistant Store Manager coordinates with retail store management in maintaining the overall direction and results of Goodwill store operation, including, donations, processing and merchandising.

Duties & Essential Functions:

  1. Oversee and coordinate with store management all areas of the retail store operations, maintaining friendly, clean, attractive, efficient, fully stocked, profitable store.
  2. Ensure that retail customer standards are consistently achieved.
  3. Ensure that retail location is appropriately maintained, visually appealing and portrays a quality image.
  4. Ensure that the Retail Store is operating within established budgets ( sales and profit/loss )
  5. Provide coordination throughout the store with team members to develop plan to maintain or exceed budgeted sales and income levels.
  6. Develop and provide staff with the support and training they need to perform their jobs and achieve their performance objectives.
  7. Implement and enforce store and agency policy and procedures.
  8. Maintain all customer and quality control standards in a professional manner.
  9. Ensure that all policies and best practices are being maintained to ensure consistency and an effective operation
  10. Ensure responsibility for reporting and banking in a proper manner.
  11. Ensure all administrative functions are accurate and completed in a timely fashion.
  12. Ensure quality control standards, accurate pricing strategies and merchandise rotation is being maintained.
  13. Responsible for daily auditing procedures, bank deposits, and cash control.
  14. Perform other duties as assigned by management.

Education and Experience:

High school diploma or GED with college coursework in retail, business management, or related field. At least two years of managerial experience in a high volume fast paced business - retail or other customer service oriented environment preferred. Associate or bachelor degree in retail, business management or related field is preferred.

Knowledge, Skills and Abilities

  1. Ability to understand all areas of the retail operations and provide support, motivation, direction training to existing and new staff.
  2. Experience in working with people with disabilities beneficial
  3. Ability to coordinate multiple activities, schedules and projects.
  4. Proven ability to lead and manage people and situations effectively.
  5. Good organizational skills required, must have strong communication skills, both orally and written.
  6. Ability to plan and to be creative and naturally seek further professional growth.
  7. Well-developed sense of responsibility and coping ability.
  8. Ability to make quick accurate decisive decisions.
  9. Ability to understand and accept people with barriers to employment and everyday living.
  10. Intermediate computer skills with Microsoft Outlook, Word and Excel.

Physical Requirements:

  1. Work environment is sometimes hectic with occasional high stress and occasional short deadlines
  2. Routinely walks, stands, pushes pulls, bends, kneels, reaches, twists and turns throughout the shift.
  3. Medium lifting (20-50 pounds of force) with occasional heavy lifting (exerting 50-100 pounds of force).

Salary : $19 - $0

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