What are the responsibilities and job description for the Optical Manager position at GoTo Optical and Eyecare?
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Job Summary
We are seeking a dedicated and knowledgeable Optical Manager to oversee the daily operations of our optical department. The ideal candidate will possess a strong background in optical services, retail management, and customer service. This role requires a blend of clinical knowledge and sales expertise to ensure the highest level of patient care while driving business success.
Responsibilities
- Manage the optical department's daily operations, ensuring efficient workflow and high-quality patient care.
- Supervise and train staff on optical procedures, customer service standards, and sales techniques.
- Maintain accurate medical records and ensure compliance with all relevant regulations and standards.
- Collaborate with healthcare professionals to provide exceptional service in a clinical setting, particularly in pediatrics.
- Utilize retail math to analyze sales data and develop strategies for improving performance.
- Oversee inventory management, including ordering supplies and maintaining optimal stock levels.
- Implement effective marketing strategies to promote optical services and products.
- Ensure the proper use of medical terminology in all patient interactions and documentation.
- Address patient inquiries and concerns promptly to enhance customer satisfaction.
Qualifications
- Proven experience in an optical setting, with a solid understanding of optical products and services.
- Background in retail management or sales, with demonstrated success in achieving targets.
- Familiarity with medical terminology, medical coding, and clinic operations is highly desirable.
- Strong organizational skills with attention to detail in managing medical records and systems.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work collaboratively within a team environment while also demonstrating leadership qualities.
Join our team as an Optical Manager where you can make a significant impact on patient care while leading a dynamic team!
Job Type: Full-time
Pay: $3,500.00 - $4,500.00 per month
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
Work Location: In person
Salary : $3,500 - $4,500