University Appeals Administrator

Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Do you have a passion for working positively through intricate processes? Do you have the ability to problem solve and deal with highly complex investigations? The Office of Academic Compliance and Regulation is seeking a positive, enthusiastic University Appeals Administrator. We are especially interested in applicants who can strengthen the diversity of our academic community and integrate faith. Location: Main Campus, 33rd and Camelback What you will do: Communicates with Deans, Faculty, and Staff regarding University policies. Ensures protection of student records in accordance with FERPA. Compiles and analyzes metrics to improve University policies and processes. Researches student appeals, and other issues, as related to University policies. Mediates the Appeal Decision Board to ensure compliance with University policies and procedures. Facilitates the decisions to ensure appeals are resolved within the 15-day guidelines. Ensures all correspondence with accrediting bodies is documented and cataloged assuring that the University remains in compliance with these bodies. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. What you need: Bachelors degree required. Masters preferred. Possess an advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook). Be able to synthesize complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Consistently demonstrates integrity and ethical behavior congruent with Christian values in all transactions and relationships; Adheres to the regulatory and legal environment of higher education; Is openly accountable for actions, decisions and outcomes; Contributes to sustained profitability by establishing realistic goals and effectively managing resources; A commitment to Christian ideals, philosophy, and direction of the University as stated through its mission and vision, integrating faith into his or her discipline. Demonstrates effective verbal and written communication; Communicates vertically and horizontally throughout the organization; Listens to others to ensure understanding; Contributes meaningful information during meetings. Able to work under pressure and still be able to maintain composure. Excellent time management skills. Knowledge of business acumen and aligns work with strategic goals. Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University. Why work at GCU: Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan Generous time off plan and 11 paid holidays Paid time off to volunteer in the community or at GCU sponsored events Free covered parking We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program Free on-site gyms on campus GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff and faculty candidates will be asked to review GCU’s Staff or Faculty expectations as part of the application process. If you’re looking for jobs in admissions/enrollment, accounting, curriculum development, financial aid, human resources, information technology, marketing or other student service-related jobs at Grand Canyon Education, Inc. Visit our partner’s site at jobs.gce.com for more information.