General Manager

Description

The Seneca Cayuga Nation of Oklahoma is accepting applications for the GM for our Grand Lake Casino.  The GM must plan, direct, and carry out strategies and policies relating to all phases of casino operations. The GM is responsible for all administrative functions, daily operations and oversees key gaming staff. Responsible for all internal controls and procedures to ensure protection of company assets and enforcement of. Ensures all business goals are met and the integrity of all Tribal Gaming Operations is maintained. Must have an Associate’s Degree. Bachelor’s Degree in Business Administration preferred but not required. Minimum ten (10) years progressive casino management experience. Position requires sitting for entire shifts, ability to twist, stoop, bend, and use extensive and repetitive hand movements; lift up to 35 lbs. regularly. Indian/Tribal preference will be observed. Posted until closed.

Essential Functions

• Accomplishes subsidiary objectives by establishing plans, budget, results measurements, allocation of resources, progress reviews and implementing mid-course corrections.
• Coordinates efforts by overseeing procurement, production, marketing, field & technical services, policies and practices while collaborating actions with the Senior Leadership team and other team members.  
• Develops, implements, and evaluates guest service standards consistent with the Grand Lake Casino’s core service standards (mission and values) and brand attributes.
• Builds company image by collaborating with guests, business committee, community organizations, and team members while enforcing ethical business practices.
• Manages effectiveness by recruiting, orienting, training, coaching, counseling and disciplining the Senior Leadership Team.
• Communicates values, strategies and objectives.
• Assigns accountability to Senior Leadership Team and team members.
• Plans, monitors and appraises job results.
• Develops a climate for offering information and opinions.
• Provides education opportunities
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional publication through establishing personal networks and benchmarking state of the art practices.
• Ensures compliance through extensive knowledge of current and evolving MICS, SICS and applicable  gaming regulations.