What are the responsibilities and job description for the Veterinary Client Service Representative position at Grand Ledge Veterinary Hospital?
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have a background customer service and excellent communication skills.
Responsibilities:
- Manage customer inquiries via phone, email, and chat
- Provide exceptional customer service and support
- Understand and promote practice's products and services
- Maintain accurate records of customer interactions and transactions
- Communicate with veterinary team to meet customer needs
Requirements:
- Proven experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to manage digital documentations and build strong customer relationships
- Excellent problem-solving skills and attention to detail
- Ability to work in a fast-paced environment and adapt to changes
Join our team as a Customer Service Representative and be part of a dynamic work environment that values your expertise and offers opportunities for growth and development.
Job Type: Full-time
Pay: $15.54 - $17.13 per hour
Benefits:
- 401(k) 3% Match
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Grand Ledge, MI 48837 (Preferred)
Work Location: In person
Salary : $16 - $17