Demo

Business Analyst

Granite State Credit Union
Manchester, NH Full Time
POSTED ON 2/7/2025 CLOSED ON 4/6/2025

What are the responsibilities and job description for the Business Analyst position at Granite State Credit Union?

DREAM BIG.

We dream big. And our employees do too.

We think outside of the box when it comes to delivering outstanding service to our members and providing a workplace environment where our employees can thrive, have funand make a difference.

Career Opportunity!

Are you detail-oriented with a passion for learning and improving business processes? Do you thrive on efficiency, and contributing to the credit unions strategic direction? If so, a Business Analyst position might be the right fit!

As a Business Analyst, you will play a vital role in supporting and improving the credit unions business processes, systems and analytics. This position requires you to be self-directed, and eager to grow your knowledge.

Business Analyst I

Expected Job Duties:

  • Ensure data accuracy and integrity through maintenance, validation and verification
  • Contribute to the data warehouse implementation and ongoing administration, including report, dashboard and workflow building
  • Participate in short- and long-term planning to select and utilize technologies to identify and meet credit union objectives
  • Identify opportunities for process improvements and automation to enhance operations
  • Administer and support credit union systems to include implementation and testing of system configurations (e.g. Nautilus, DNA)
  • Test and train on new applications and enhancements to existing applications
  • Work with the credit unions imaging system, ensuring documents are indexed accurately
  • Help Desk Tickets (user maintenance, employee permissions, etc)
  • Employee Permission Audits (DNA, cView, Eltropy, DocuSign, Instant Open)
  • Open and follow through on vendor tickets or requests to ensure timely resolution

Skill Requirements:

  • Understanding of operating environments and business systems (e.g DNA, Nautilus)
  • Ability to prioritize tasks, display initiative and work proactively and independently
  • Ability to think big picture, balance risks and rewards to make informed recommendations for maximum impact; strong vision for long-term goals.
  • Ability to communicate professionally with cross-functional teams
  • Effective problem resolution skills including determining root cause, scope and scale of issues
  • Strong attention to detail
  • Effective word processing and spreadsheet software skills

Education/ Experience Requirements:

  • Associates degree or certification in a related field; or 2-5 years of experience in the Financial Services industry working with related systems is preferred.
    • Equivalent combinations of education and experience may be considered.

We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more!

And lets talk Benefits! In addition to insurances (health, dental, vision, life, etc.) and 401k, GSCU also offers the following to eligible employees:

  • $500 sign on bonus at 90 days (!!)
  • Tuition Reimbursement
  • Paid Family Leave
  • Employee Appreciation Programs
  • Employee Wellness Program
  • Paid Volunteerism
  • Adoption Reimbursement

Business Casual Dress Code (Jeans? Yes!)

#LiveBoldNH

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