Host - Member's Lounge

Gravity Haus is looking for an energetic and outgoing Host - Member's Lounge. The ideal candidate maintains a positive attitude and is driven to provide outstanding customer experiences.

That’s where YOU come in!

Who You are…

• You love interacting with people and get great joy in brightening people’s day.
• You thrive in a fast paced dynamic environment
• You deliver exceptional customer service and ensure that your team follows suit
• You are passionate about and engaged with providing the ultimate guest and team member experience.
• You have excellent organizational skills with the ability to communicate effectively.
• You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
• You’re a true team player who can set your ego aside and find win-for-all solutions.
• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.

What You’ll Do…

• Welcome all guests and ensure they are given responsive, professional and gracious service at all times.
• Work hand and hand with CES for information regarding members and preferences.
• Seat guests based on guest preferences and under the direction of the management team. Work to balance out the guest flow and maximize covers in the dining room.
• Accommodate special seating requests whenever possible. Understand how to accommodate guests with disabilities within the dining room to ensure they have a pleasurable experience.
• Uses Open Table system for appropriately facilitating reservations and guest placement.
• Maintain a clean and sanitary work environment. Keep all service stations/areas clean and organized at all times.
• Communicate pertinent information to a Manager in a prompt fashion to respond to any guest needs and provide the highest possible level of service.
• Participate in line-up and all required staff meetings, asking questions to stay informed and knowledgeable of new menu items and wine choices. Contribute to discussions and bring forward suggestions for improvement.
• Ensure equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Be able to properly manage time and resources and work efficiently with minimal supervision.
• Perform guest restroom quality checks frequently during service through personal inspection.
• Be available to fill in as needed or as directed by the restaurant manager or immediate supervisor to ensure restaurant operations are smooth and efficient.
• All other duties as assigned.
• Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers!
• Embrace the Gravity Haus core values of:
• Keep Growing!
• Bring Others Along!
• Create Powerful Moments!
• Be “All-In” Go the Distance!
• Make it Better than You Found It!

Education and Experience…

• • Previous experience in a restaurant or food service environment is preferred
  • Familiarity with basic math for handling cash transactions
  • Ability to work in a fast-paced setting and multitask effectively
  • Strong communication skills and a customer-oriented approach
  • Knowledge of food preparation techniques is a plus

Physical Requirements…

• Ability to stand for long periods of time
• Ability to lift up to 50 pounds

What We Can Offer You...

• Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership.