MORTGAGE LOAN PROCESSOR

Description

Summary: Processes residential mortgage loans (FHA, VA, Conventional, USDA) under various programs in a quality consistent with all company policies and procedures, as well as meeting all regulatory requirements.

Qualifications: To perform this job successfully, an individual must have previous mortgage processing experience and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities: Include the following, other duties may be assigned.

Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment.

Gather information and take each file from pre-approval to closing.

Input proper loan information into the system for processing.

Responsible for ensuring all loan documentation is complete, accurate, verified and complies with company policy.

Review file documentation and make sure all items needed are requested from borrowers or third parties.

Order and coordinate loan documents including verifications, appraisals, title work, flood certs, surveys, etc.

Obtains and reviews necessary loan documentation and submits complete packages to Underwriting for approval.

Obtains and verifies all Underwriting conditions are received and cleared by the Underwriter and prepares the file for submission to the Closing Dept.

Monitors and ensures closing dates and company deadlines are met.

Records data on status of loans (approved, canceled or denied). 

Reviews files to ensure compliance with rules and regulations of government agencies.

Communicates with loan officers, buyers, sellers, title companies, builders and agents.

Maintains a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process.

Keep management informed of area activities and significant problems.

Perform miscellaneous clerical and secretarial functions as needed.

Ensure work area is clean, secure and well maintained.

Perform any additional duties/activities assigned by management.

All employees are required to attend training as required by GPNB as well as support the overall compliance program by complying with all laws, policies and procedures.

The employee is responsible for complying with the Bank’s BSA/AML and OFAC Compliance and Consumer Compliance policies and procedures relevant to their responsibilities. If the employee is not certain of what the specific instance calls for, the employee will consult the respective policy and will contact their manager, BSA Officer and/or the Corporate Compliance Officer with additional questions.

Qualifications

Competencies                                                   

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Adaptability - Adapts to changes in the work environment.

Attendance/Punctuality - Is consistently at work and on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Seeks increased responsibilities; Asks for and offers help when needed.

Education and/or Experience                                                   

High school diploma or general education degree (GED); and one or more years directly related experience and/or training; or equivalent combination of education and experience.

Language Skills                                                

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills                                                     

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability                                             

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills                                               

To perform this job successfully, an individual should have knowledge of MS Outlook Internet software; Calyx Point Project Management software; MS Excel Spreadsheet software and MS Word Word Processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand and walk. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment would be consistent with a typical business office with moderate noise, services open to the public and the ability to work in a confined area typically indoors.

All employees are required to attend training as required by GPB, as well as support the overall compliance program by complying with all laws, policies and procedures.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or location protected class.

Compensation Hourly wage, plus bonus and benefits in accordance with GPNB pay practices, subject to change.