What are the responsibilities and job description for the ReStore Associate - Urbandale position at GREATER DES MOINES HABITAT FOR HUMANITY?
The Greater Des Moines Habitat for Humanity ReStore is a discount home improvement store with new and gently used items including appliances, building materials, flooring, rugs, hardware, and more. All purchases help support Greater Des Moines Habitat for Humanity’s work to provide affordable housing.
- Are you looking for an organization where you can use your customer service skills to serve the community you live in and to help others?
- Are you familiar with basic home repair, tools, carpentry, plumbing, flooring, basic home remodeling, etc.?
If yes, we have the perfect position for you at our ReStore!
As a ReStore Associate, you may help process donations, load and unload donations and store inventory, and assist customers as needed. Tasks include cleaning, pricing, stocking, rearranging items, cashiering and providing friendly customer service at all times.
- Build and maintain positive relationships with customers by providing high-quality customer service
- Answer customer questions regarding the ReStore in general, specific items and projects
- Ensure that all areas of the store/warehouse are safe, clean, organized, and safe
- Guard against theft
- Operate cash register to ring up customers
- Assist with the receiving of inventory
- Assist customers with purchases – lifting, carrying and loading items up to 80 lbs.
- Move materials from warehouse to store floor
- Evaluate condition/acceptability of incoming donations
- Price materials to be sold
- Display merchandise in a way that maximizes sales
- Guide and assist volunteers as assigned
- Great track record of providing excellent customer service
- Basic knowledge of tools and home repair/remodel required
- Ability to pass criminal background check
- Able to lift up to 80 lbs.
- Safe practices in all work activities to avoid injuries and accidents
- Willingness to work with volunteers
- Desire to work with diverse staff and customer base
- Committed to others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to GDMHFH.
- Committed to GDMHFH mission and environmental stewardship
Greater Des Moines Habitat for Humanity (GDMHFH) is part of a global, nonprofit housing organization operated on Christian principles that seeks to put God’s love into action by building homes, communities and hope.
All employees must demonstrate commitment to Greater Des Moines Habitat for Humanity’s Mission and Core Values of:
- Build Solutions
- Build a Safety Mindset
- Build Faith and Compassion
- Build as Stewards
- Build with Heart