What are the responsibilities and job description for the WIC Program Assistant position at GREATER LAWRENCE COMMUNITY ACTION COUNCIL INC?
Job Details
Job Location: GLCAC - Lawrence, MA
Salary Range: Undisclosed
WIC Program Assistant
The WIC Program Assistant works as part of a front-desk team in a very busy office. Responsibilities include answering telephones, scheduling appointments, screening participants for eligibility, data entry, issuing benefits, and managing client flow.
Essential Functions/Key Responsibilities:
Follows all protocols and/or regulations for processing applicants/participants for (re)certification, including: verifying identity, income, residency, and participant category; educating participants on their rights and responsibilities, authorized signatures and shoppers, WIC foods, and using benefits at authorized vendors; referring participants to MassHealth, SNAP, TAFDC and other health and human service programs; providing notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits.
Oversees benefit issuance for prescribed food prescription, including: re(issuing) food/formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards.
Performs routine office duties, including answering telephones; scheduling appointments; data entry; and managing client flow.
Attends bi-weekly staff meetings and other trainings, conferences, and workshops as appropriate.
Assists with vendor monitoring as needed.
Performs other duties as needed, including quality assurance activities.
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