Survey Project Coordinator

Position:        Survey Project Coordinator

Supervisor:    Deputy Director

Location:        GLAD

Classification: 100% FTE, non-exempt, Position ends February 2026

Program Description: 

Under the direction of the Deputy Director, the Survey Project Coordinator will collaborate with one Regional Center (RC) to assist in developing a more inclusive survey for current RC consumers who are Deaf hard of hearing (D/HH) and Deaf Plus.  

Essential Duties and Responsibilities:

Under the supervision of the Deputy Director, the Survey Project Coordinator:

1. Design and develop inclusive survey questionnaires for the Deaf Plus community to gather relevant and accurate data
2. Provide training and supervision to Survey Project Assistant.
3. Implement surveys utilizing different communication modes
4. Coordinate 8 two-hour focus groups with RC deaf plus clients
5. Utilize a certified interpreter team for focus group
6. Meet with individuals at their residence or neutral place of their choosing if a group setting is not feasible
7. Collaborate with a vendor that does survey outcome
8. Collects, reviews and prepares progress and statistical reports on a quarterly basis.
9. Reports to the CEO/Deputy Director on operations and activities on a regular basis.
10. Performs such tasks and responsibilities as may be delegated

Qualifications:

1. Bachelor’s degree is required in the area of human services field
2. Ability to use different communication modes utilizing ASL is required
3. Experience in conducting surveys
4. Have at least one year’s experience working with the deaf plus population
5. Demonstrated efficiency in MS Office programs is required.
6. Be detail-oriented with strong organization and written communication skills. Must prioritize and handle multiple tasks, sometimes with competing deadlines
7. Must maintain the highest level of confidentiality. Demonstrated ability to perform professionally. Punctuality and reliability are a must.
8. Must have excellent interpersonal skills and maintain a cooperative relationship with co-employees, directors, employers and the CEO.
9. Travel is required throughout Los Angeles, Orange County, Riverside and vicinity service areas.
10. Must have reliable transportation and maintain up-to-date auto insurance.

Note: As part of our hiring process, the selected candidate must complete and pass a background check of references, criminal background screening and drug screening.  

About GLAD:

The Greater Los Angeles Agency on Deafness is a private non-profit organization that was founded in 1969 and now has 13 locations serving 10 counties in Southern California. 

Our goal is to protect the civil rights, and ensure equal access for the deaf, hard of hearing, deafblind, and deaf disabled communities in particular areas of California, including the counties of Los Angeles, Orange, Kern, Ventura, Santa Barbara, San Bernardino, Riverside, Mono, Inyo and San Luis Obispo, to all of life’s opportunities.

GLAD’s general purpose and powers shall be to promote the educational, health, housing, vocational, cultural, social and recreational welfare of its deaf and hard of hearing constituents.

The organization’s specific and primary purposes shall be to act as a coordinating agency addressing the broad social service needs of deaf, hard of hearing, deafblind, and deaf disabled individuals through direct service provision, advocacy, research and dissemination of information to the consumers, professionals and parents.

GLAD offers the follow benefits for full time employees:

• Medical, Dental, and Vision plans
• Flex Spending Account
• Employee-paid 403B retirement Plan
• Employer-paid 401A retirement plan
• Life Insurance
• Pet Insurance
• Supplemental Insurance
• Vacation days starting at 2 weeks per year
• 12 paid sick days per year
• Paid Holidays

Employee insurance plans are able to begin after the first 30 days of employment.

Part time employees (employees regularly scheduled to work 19 hours per week or more) earn sick leave on a prorated basis based on regularly scheduled hours.

Salary Range: $34.62-$37.02 Hourly($72,000-$77,000 Yearly)

OPEN UNTIL FILLED.

To apply, go to https://gladinc.bamboohr.com/careers

GLAD is an Equal Employment Opportunity Employer

GLAD is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of GLAD and prohibits unlawful discrimination by any employee of GLAD, including supervisors and co-workers.

This is an at-will employment position. Both GLAD and the employee may end the employment relationship at any time, without notice, and without good cause.

Salary : $72,000 - $77,000