What are the responsibilities and job description for the Executive Director - Columbia North YMCA position at Greater Philadelphia YMCA?
The Executive Leader position is a high-profile leadership position that is responsible for the Branch’s overall direction, coordination, operation, and success. The Executive Leader will ensure the Branch meets or exceeds financial goals, while providing remarkable leadership in areas of member experience, team member experience, sales, in-Branch business performance, and member participation.
The Executive Leader will provide daily support to a team of 150 team members and offer ongoing leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding Department Leaders accountable to collective Greater Philadelphia YMCA expectations. The Executive Leader will also act as the Branch ambassador to provide each member a great experience.
ESSENTIAL FUNCTIONS
Promote(s) and represent(s) the mission and values of the YMCA. Participate as a member of the association staff team and contribute to a consistent YMCA image.
Performs daily walk-through inspections to ensure that all areas of the Branch are clean, neat, organized, and like new
Analyzes Net Promoter Scores to ensure the best member experience is delivered
Manages budgets, forecasts revenue and expenses for each department monthly/quarterly/annually
Manages supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually
Cultivates an engaged advisory board and connects members to the mission and purpose of the YMCA culminating in their commitment to volunteerism and financial support (fundraising)
Implements effective fund raising strategies to attain objectives. Build volunteer and community resources and support to the YMCA.
Meets one-on-one weekly with each Department Managers/Leaders to ensure KPI’s are followed and the departments are meeting and exceeding budgetary goals
Mentors (and motivates) Department Managers/Leaders to ensure continuous growth through training, developing, direction, assessing performance, and providing feedback
Provides effective individual performance evaluations and recognition programs and awards
Creates and sustains an environment that values all people for their unique talents. Takes an active role in promoting and leveraging practices that support diversity, inclusion, global engagement and cultural competence.
Build(s) community resources through the cultivation and development of relationships. Actively engage members, volunteers and community leaders in the Y mission. Authorizes new hires, promotions, employee status changes, and terminations with the Department Leaders
Promotes and sustains an environment where Safety and Child Protection are at the highest priority and has zero tolerance for non-compliance.
Develops positive, collaborative relationships with school administration, parent-teacher organizations, outside vendor staff and GPY staff including Association Office support staff
ROLE SPECIFIC REQUIREMENTS
Master’s Degree preferred, Bachelors Graduate or Equivalent
5 years experience in fitness, retail, recreation management or hospitality industries
5 years experience managing 150 team members
5 years experience managing Profit and Loss (P&L) statements/revenue/EBITDA budgets
Experience providing high-end member service and managing member concerns
Track record of success in a performance driven work environment
Excellent interviewing skills
Ability to sit, stand, walk, reach, climb and lift up to 50 pounds
ENVIRONMENTAL CONDITIONS
Exposure to high levels of noise and various environmental conditions.
Acquire and maintain the following certifications:
CPR/AED/O2/First Aid obtained through the American Red Cross (valid 2 years)
Requisite OSHA online trainings (valid 1 year unless otherwise noted)
Mandated Reporter Training (valid 5 years)
Additional training and development specific to your role as reference in onboarding packet.
OUR CULTURE
At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission
OUR MISSION
CONNECTING PEOPLE TO HEALTHIER LIVES
Salary : $80,000 - $85,000
Swim Lesson Instructor - Columbia North YMCA
Greater Philadelphia YMCA -
Philadelphia, PA
Executive Director
YMCA of the USA -
Philadelphia, PA