What are the responsibilities and job description for the Patient Access Representative position at Greater Regional Health?
Greater Regional is looking for a Patient Access Representative to work a full time schedule. This would include day shifts with slightly varying hours, shifts needing coverage, as well as the potential for some nights and weekends. This position arranges for the efficient and orderly registration of patients, making certain accurate patient information is collected. A professional and courteous manner is required while gathering insurance, and personal patient information. Our full time positions come with our competitive benefits packages!
Some responsibilities include:
- Answering phone calls in a clear professional manner
- Greeting patients and visitors as they enter the facility
- Provide patient with billing and payment information
- Prior experience with insurance and medical records is a plus
- Maintains patient records according to HIPAA guidelines
For the 5th year in a row, Greater Regional has been named one of the Top 50 Workplaces in Iowa, which we credit to our employees shared cultural values. We are also proud to announce Greater Regional is one of the Top 20 Critical Access Hospitals in the nation. Greater Regional offers an outstanding benefits package to all full-time employees which includes IPERS, tuition reimbursement, wellness screenings, wellness reimbursements, and more. Patients have a choice in health care, they choose Greater Regional Health. You have a choice in employment, choose Greater Regional Health! Apply online or call Jade Wilbourne at 641-782-3679.
***In order for current employees to be eligible to receive a referral bonus, the applicant cannot have worked at GRH previously and the applicant must include the full name of a current GRH employee on their UKG application in the blank provided. New hires must be hired for a regular, non-casual position to be eligible for bonus. New hires must not drop status for two years after hire for referring employee to get the full bonus. Managers will not be eligible if referring a new team member to their respective department.***