What are the responsibilities and job description for the Full Time Branch Associate position at Greater Texas Credit Union?
Company Description
70 something looking for a special someone to fill a void. Loves long term relationships and doing community service. Serious connections only, please.
We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime.
If you truly have a passion for helping others and want to grow a career, you’ll fall in love with us.
-Aggieland
Job Description
What's in it for you as a Branch Associate:
- Opportunities to learn and develop highly desired skills on a career path.
- Work for a company that lives by our shared core values.
- Full Benefits Package, Sundays off, paid holidays, paid volunteer time, profit sharing, and 401k.
- All the coffee your heart desires.
- Halfway decent potlucks.
The Basics of a Branch Associate Role:
- Weekly schedules will be set between the hours of 8:30a-5:15p M-F
Summary of what you'll do as a Branch Associate:
In the Branch Associate role, you will serve members in a hybrid capacity conducting both Teller and New Accounts transactions. You will work to create a top-tier experience for our members and proactively assist with their financial services needs by opening accounts, submitting loan applications, problem-solving member issues, building relationships, and educating members on additional products and services to improve their financial lives.
See below for more info:
- Create a Top-Tier experience for members in the branch, drive-thru, and over the phone.
- Engage members on financial products and services using a needs-based approach.
- Open new accounts and products including savings, checking, debit cards, money market, CDs, and select loan products for consumer members.
- Problem-solve member issues of a basic nature through various communication channels including in-branch, phone, email, etc.
- Actively participate in volunteer events through our Greater Good program.
Qualifications
Must Haves for the Branch Associate Role:
- Minimum of 1 year in a face-to-face customer service role.
- High willingness to learn and be a self-starter
- Outgoing, personable, and a team player.
- Great communication skills.
- Detail oriented.
- HS Diploma or GED.
Nice to Haves for the Branch Associate Role:
- Previous financial institution experience.
- Previous Teller experience.
- 6 months of cash handling.
- Bilingual in Spanish and English.
- Proven experience in sales, preferably in banking or credit unions
Additional Information
All your information will be kept confidential according to EEO guidelines.
