What are the responsibilities and job description for the Senior Network Engineer (Onsite) position at Greater Texas Credit Union?
Company Description
Greater Texas Credit Union is proud to have been voted a "Top Workplace" for many years since 2012. With over 200 employees spread out throughout Texas, our goal is to be a force for good in the communities we serve. To accomplish that goal, we value our employees and invest in them so they can meet the needs of our members. We do that through both formal training, individual and group coaching, consistent feedback, and by providing job opportunities to grow as a professional.
Founded in 1952, we are a financial cooperative that emphasizes community stewardship, charitable giving, and employee volunteerism through our Greater Good initiative. Together with our subsidiary, Aggieland Credit Union – which serves the Brazos Valley – the credit union offers a wide variety of consumer-oriented banking services to members across the state of Texas.
Job Description
Role Basics:
- 8:00 am - 5:00 pm M-F.
- Due to the criticality of this role, after hours, weekends, or holidays may be required.
What you'll do as an Senior Network Engineer:
In this role you will serve as the primary subject matter expert on the Credit Union’s LAN, MPLS, SD-WAN, internet, network security (NAC, CASB), enterprise wi-fi and cloud services connectivity. Additionally, you will be responsible for designing, configuring, installing, and maintaining all equipment and technologies pertaining to network connectivity and security. The network engineer will also be responsible for setting up and maintaining network monitoring, alerting and analytics for the above.
- Provide in-depth technical troubleshooting and diagnosis of all network components. Identify network related issues and correct deficiencies.
- Coordinate with network service providers to schedule preventive maintenance, upgrades, repairs and maintain detailed documentation on the same.
- Configure secure local area network (LAN), wide area network (WAN), enterprise wi-fi components, including firewalls, routers, switches, to meet business requirements, ensure compliance and scalability.
- Implement and maintain network performance monitoring, alerting and analytics solutions.
- Lead physical and logical voice and data network planning and design. Identify resources to address performance, reliability, and security requirements.
- Configure and maintain the network for optimal voice and video over IP.
- Respond immediately to trouble calls regarding network outages and performance degradation.
- Configure and maintain secure connectivity to all credit union partners, including connectivity to and within cloud services such as Azure, AWS, etc.
- Develop and maintain detailed network documentation. Cross train IT team members on the same to ensure continuity of network support.
- Test all out of band and back up network connections on a quarterly basis to ensure business continuity.
- Assist with development of policies related to the network to ensure adherence to regulatory guidance.
- Lead and support business continuity exercises.
- Assist with gathering data, proposals and developing documentation to support the IT budget process.
- Complete vendor due diligence, regulatory exam, and audit related activities in a proactive and timely manner.
- Stay current with advancements in technology and recommend ways to improve security and availability of the network.
- Provide helpdesk assistance when needed.
Qualifications
Required:
- Skills: Tech Fluency, Attention to Detail, Data & Program Analysis, Creativity, Verbal & Written Communication.
- Experience: 5 years configuring and maintaining Cisco and Meraki routing, switching and security equipment. SD-WAN, CASB, VPNs, MPLS, VOIP, OSI layers 1-5
- Education: High School diploma or equivalent.
Additional Information
All your information will be kept confidential according to EEO guidelines.
