What are the responsibilities and job description for the Child Support Specialist position at Green County, WI?
Salary : $50,294.40 Annually
Location : Monroe, WI
Job Type : Full-Time
Job Number : 2021-00273
Department : Child Support
Opening Date : 12 / 03 / 2024
Description / Summary
Full-time, 40 hours per week, Child Support Specialist position performs fiscal, secretarial and administrative tasks relating to the business operations of the Child Support Agency. This position requires independence of action in the application of office guidelines to the assigned tasks.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :
- Utilize KIDS, wiKIDS, Word, Excel, Google calendar, and other related programs.
- Operate a multi-line telephone system and handle general customer questions.
- Receipt customer payments-in person and by phone.
- Document all communications (written or oral) with customers.
- Sort, index, and file records in paper files.
- Act as the "gatekeeper" in CCAP.
- Print, copy, and distribute orders from CCAP.
- Back-up administrator on financial tasks.
- Send wage assignments as needed.
- Create new paper files and coinciding index cards as needed.
- Run mail.
- Schedule court hearings as needed.
- Assist co-workers with special projects, as requested
- Interpret and calculate obligations / arrears based on financial documents / records.
- Communicate effectively with attorneys, custodial / noncustodial parents, local sources and authorities, other governmental agencies, and the public.
- Prepare affidavits, correspondence, and legal documents as needed.
- Maintain confidentiality.
- And such duties and responsibilities as may be assigned from time to time.
Qualifications
QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
EDUCATION and / or EXPERIENCE
Other
The ideal candidate will also possess the following skills :
LANGUAGE SKILLS :
REASONING ABILITY :
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Green County is an equal opportunity employer.
Green County offers a competitive benefits package to regular full-time employees including : Health, Dental, and Vision Insurance; Life Insurance, Long-term Disability Insurance, Short-Term Disability Insurance, Retirement through Wisconsin Retirement System, Flex Spending Account, 9 paid holidays, sick leave, personnal days and vacation.
Salary : $50,294