Branch Manager

• Building strong rapport with vendors, customers and employees.

• Delegating work to effectively distribute workload, empower, challenge, and develop employees to provide them with a rewarding experience.

• Acts as a champion of employee’s career and advancement by coaching employees based on individual, branch and company needs, objectives and skill sets.

• Create an environment where employees are able to communicate freely and present creative solutions to business problems.

• Being a champion of employee’s development, with a succession plan in mind.

• Knowing and engaging local talent pool to help build a pipeline of future candidates.

• Work with People Team to gain a basic understand of US Employment Law to include ADA/FMLA/FLSA and Title VII of the Civil Rights Act.

• Promoting and fostering the Green Culture in your Branch.

• Partnering with People Team on employee turnover and retention, recruitment, performance management and employee engagement.

• Ensuring personal and professional development goals are set, this is measured, and regular 1:1’s are completed with all direct reports along with ensuring your direct reports are doing the same with employees whom they supervise.

• Performing all management duties in manner consistent with Green Worldwide culture when hiring, training, and developing, coaching and counseling, evaluating, and disciplining employees.

• Having an in-depth knowledge of Green’s products and services and how to present those to clients in order to increase sales and maximize customer satisfaction.

• Knowing your local market; clients, potential clients and competitors.

• Through your team, delivering best-in- class customer service, managing customer expectations and satisfaction.

• Leveraging all of the technologies that Green utilizes and understanding how do they provide a competitive advantage.

• Working with sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business.

• Being Responsible and engaged in Business Development for the Branch (and across the company where applicable) to increase profits and profit margins.

• Taking ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI’s within the Branch.

• Promoting global reach by working closely with Greens Worldwide global partners to identify and close business opportunities and to strengthen our brand.

• Leading by example through the 34 fundamentals.

• Being engaged in continuous improvement, consistently finding a better way to do things.

• Collaborating across department and branch locations to increase efficiencies and service to customers on a National Level.

• Continually striving for additional value creation and efficiencies for our customers, including improvement of existing KPIs.

• Adapting, embracing, and managing change in a manner that results in little to no adverse impact to branch customers or employees.

• Proactively keeps management informed of major developments within the Branch.

• Actively manages and drives financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.

• Accountable for working with leadership and L&D to facilitate related training, address client issues to ensure optimal product level performance at the branch level.

• Holding branch and all team members fiscally accountable and drive the team to meet financially related KPI’s and budgets.

• Other duties as assigned or initiated.

• Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement)

• 7-10 years of experience in freight forwarding required with sales/account management experience encouraged

• 7-10 years of supervisory experience required

• Completion of any industry related course is an asset

• Supervisor: 7 years (Required)

• Freight Forwarding: 7 years (Required)

• P&L Management: 7 years (Required)

• Financial Acumen: 7 years (Required)

What we offer

• Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.

• $1,800 contributed to employee HSA Account, if on HDHP.

• Employee Dental provided by Green.

• Option to purchase disability insurance.

• Paid life insurance and option to buy-up.

• 401(K) and company match.

• Parental Leave Program.

• Monthly recognition points to give/receive, which can be converted to gift cards.

• Tuition Reimbursement Program.

• Weekly fruit baskets in office locations

• A tree planted for every new employee to Trees.org

• Hybrid work schedule.

• Wellbeing Program.

• Training and Development.

• Access to Mentorship Program.