What are the responsibilities and job description for the Veterinary receptionist position at Greenland Veterinary Hospital?
Job Description
Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls and emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments.
Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for :
- Experienced Receptionist with a minimum of 1-year veterinary or medical field experience required
- Compassionate, Calm, Team Player, Multi-Tasker, and Strong Communicator
- Highly organized and possess computer skills
- Excellent reading / comprehension / legible writing skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay : Competitive (based on experience)
Schedule : Flexible scheduling (Monday through Friday 7 : 30am 6 : 30pm), We are Closed on Weekends!!
We offer our staff :
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed / registered / certified roles)
- Tuition Assistance Program
- Access to a CVA / CVT / CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit https : / / allianceanimal.
com / additionaljobdescriptiondetails / .
Keywords : CSR, receptionist, customer service representative
Last updated : 2024-11-02