HCM Account Specialist

Greenlink Human Capital Management has been a trusted provider of human capital solutions for over a decade. We leverage award-winning technology that integrates payroll, HR, benefits, time tracking, talent acquisition, and culture development. Our team is highly experienced and dedicated to putting clients first, which is why we are one of the fastest-growing independent solution providers.

Our Mission

:
Helping people reach their full potential by delivering exceptional employee experience

s.
Our Valu

es:
G.S.D. (Get S*** Done) - with purp

ose.
Own It - Be accountable. Produce accurate and comprehensive res

ults.
Collaborate - Be transparent. Create an environment where we work together towards a common v

ision.
Embrace Change - Think outside of the box. Be willing to adapt a

nd grow
We are hiring an HCM Account Sp

ecialist
We want to chat with you if you are looking to collaborate with a team of conscientious, creative, and supportive people, and be part of an incredible workplace

culture.
Your personal

• attributes
  You view the company's goals as your
• own goals.You are adaptable to a fast-paced e
• nvironment.You are comfortable communicating what is working well and w

hat is

not.
Summary
The HCM Account Specialist is accountable and responsible providing quality service to our clients. This position contacts and assists clients in obtaining information for payroll processing and tax related issues; verifies totals, responds to/resolves client questions, problems and delivers quality cust

omer service.
Your dutie

• s will include
  Assists clients with the proper functioning and processing of payroll related things such as general ledger, time, garnishments, accrued time off policies, insurance, workers compensation and 401(k) deductions. Also assists clients with time clocks and reviews the downloaded information for completeness and accuracy; alerts the client to any discrepancies prio
• r to processingMakes client user changes as authorized by the client, i.e. new employee system access, reports on demand, changing bank account in
• formation, etc.Receives new clients when handed off from Implementa
• tion SpecialistEscalates complex tax issues to
• Tax SpecialistResponds to escalated payroll, benefit or other ancillary functions from Customer Service
• RepresentativesProvides training and guidance to Customer Service
• RepresentativesPerforms other duties or special proje

cts as assigned
Offic

• e Suite Software
  Microsoft Suite (Outlook, Teams,
• Word, Exce
• l, etc)SalesforceiSolved
• Payroll Pl

atformRingCentral
Ed

• ucation/Experience
  
• High School DiplomaPrevious experience in a cust
• omer service centerStrong customer service skills, with a
• pro-active approachKnowledge of general payroll principles, including
• payroll processingiSolve
• d experience a plusStrong analytical and pro
• blem-solving skillsExcellent verbal and writing c
• ommunication skillsAble to work in a fas
• t-paced environmentStrong team player - able to j
• ump in where neededOpen to change, and adherence to es
• tablished processesPrefer a candidate in the Phoeni
• x/Gilbert/Mesa areaHybrid work offered after completion of training, required to be in the office during the first

90 days of training
Certi

• ficates and Licen

ses
PHR

• or CPP
• a plus
  Benefi
• ts
  401 (k)401 (k) matchHe
• alt
• h,
• dental an
• d visionFSAH
• SAID SheildLegal SheildZayZoon
• -

Earned pay on demand

EAP
We embrace diversity
Greenlink Human Capital Management is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state or local law. We foster the same inclusion both in within our company and our s

takeholders and partners.
If you have a growth mindset, aren't afraid to challenge the status quo, and possess an entrepreneurial spirit,