Business Intelligence & Analytics Manager

POSITION SUMMARY:

The Manager of Business Intelligence (BI) and Analytics leads the Business Intelligence and Analytics team, overseeing end-to-end reporting processes, optimizing data pipelines and back-end systems for performance, and managing the BI platform. This role is responsible for delivering timeline and actionable insights that support strategic decision-making across different teams in the organization. 

The Manager of Business Intelligence (BI) and Analytics will collaborate with teams to translate data into actionable strategies, optimize data-driven solutions, and generate insights that contribute to revenue growth and informed decision-making. This position applies analytical rigor to engagement and fundraising efforts, ensuring data accuracy, guiding fundraising resource allocation decision-making, enhancing donor retention and acquisition strategies, and driving campaign optimization. 

ROLE RESPONSIBILITIES:

Strategic Analytics and Insights:

• Leads the strategic design, implementation and management of the business intelligence platform (Tableau) that will support organizational priorities and provide impactful data-driven insights.
• Designs and maintains scalable, flexible reporting architectures and schemas that enable comprehensive, 360-degree reporting across the organization, ensuring the system can evolve with future needs.
• Leads training sessions to enhance data literacy across teams, fostering self-service analytics adoption.

Data Integration and Quality:

• Collaborates with other technical teams in IT to ensure smooth data integration, optimizing data flows and ensuring minimal downtime or disruption to reporting processes. 
• Serves as the point person on Greenpeace data, reporting systems, reporting warehousing, and analytics in cross functional teams, ensuring that data solutions are integrated seamlessly across the organization. 
• Develops scalable data models and frameworks that support long-term growth and evolving analytics needs.
• Ensures alignment between data architecture and organizational reporting requirements.

Business Performance Management

• Manages data analytics projects for different Greenpeace engagement activities including historical analyses, financial forecasting and modeling. 
• Creates and maintains financial modeling to inform fundraising budget setting and resource allocation, driving more accurate forecasts.
• Lead regular cross-team discussions with fundraising teams to track financial performance, retention trends, and donor file health, ensuring timely insights drive strategic decision-making

Team Management and Leadership:

• Manages and mentors up to 3 direct reports, monitoring performance and providing professional development opportunities
• Sets clear team goals and objectives, conducting regular checkins and performance evaluations
• Fosters a collaborative and innovative environment

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Other duties and responsibilities may be assigned as organizational or team priorities arise and/or shift. 
  

Knowledge and Experience:

• BA/BS Degree in Business, Analytics, Data Science, or a related field required
• Minimum 5 years experience working with and analyzing data, including the ability to manipulate, cleanse, and validate data sets for analysis. 
• Minimum 5 years experience or certification in Tableau Desktop, with proficiency in managing reporting platforms. Three or more years of experience in Looker Studio preferred. 
• Minimum 3 years experience leading project teams in delivering BI and Analytics solutions.
• Proficiency in SQL, with a minimum 3 years of hands-on experience, including writing optimized queries for large data sets. 
• Minimum 1 year experience in dbt (data build tool), with a strong understanding of transforming and modeling data in a cloud environment.
• Experience using, maintaining, and managing reporting and visualization tools, particularly Tableau, to support business intelligence initiatives. This includes onboarding and training users to the platform. 
• Professional experience or equivalent training in financial modeling and forecasting
• Proven ability to translate business problems into analytical questions and develop strategies that drive actionable insights. 
• Experience with non-profit fundraising and engagement strategies preferred
• Familiarity with cloud-based data solutions (especially Redshift), with experience integrating data from cloud sources into BI platforms 

Skills/Attributes/Competencies:

• Excellent written and verbal communication skills, with the ability to translate complex data insights into actionable recommendations for both technical and non-technical audiences. 
• Ability to work effectively in a team environment and independently
• Strong interpersonal skills necessary for collaborating cross-departmentally, leading a team, presenting, and building relationships across all levels of the organization
• Strong organizational and project management skills, with the ability to manage competing priorities in a dynamic environment
• Exceptional problem-solving skills and critical thinking abilities
• Results-oriented self starter who is naturally curious and able to drive initiatives from concept to execution

COMPENSATION

Greenpeace offers a competitive benefits package including medical, dental and vision coverage with low contributions from staff. We have options for pre-tax flexible spending accounts for medical and dependent care costs. Greenpeace employees enjoy generous 401K matching and time-off for vacation, sick, personal, and parental leave. After five years, staff are eligible for a paid sabbatical. To encourage public transportation use and biking, we offer subsidies for staff who choose to bike or ride mass transit to work. Greenpeace is committed to the growth and development of staff and fostering a creative workplace culture. For more information, check out our benefits plan. 

This role is graded at a level 4, and a salary within the range of $92,000 and $115,000 and is anticipated to be provided to the successful candidate having met the minimum requirements for the position consistent with reflecting our commitment to maintaining competitive and fair compensation practices.