Platform Specialist

A bit about us

GroundTruth is a media platform that drives in-store visits and other real business results. Using observed real-world consumer behavior, including location and purchase data, we create targeted advertising campaigns across all screens for advertisers. We then measure how consumers respond to the campaigns, including if they physically show up to a store location or website, to understand the real business results generated by a brand's advertising.

Learn more at groundtruth.com.

We believe that innovative technology starts with the best talent and have been ranked one of Ad Age's Best Places to Work in 2021, 2022, & 2023. Learn more about the perks of joining our team here.

A bit about you

We're seeking a Platform Specialist (Account Manager) with 2-3 years experience in Ad Tech / Digital advertising to join our Platform team. The Platform Specialist is primarily responsible for providing technical solutions for streamlining operations, managing omni channel campaigns, and establishing successful and long-lasting relationships with our customer base. A successful candidate will demonstrate meticulous attention to detail and have a winning attitude. If you're a passionate advertising technology, and a digital advertising enthusiast with relevant account management experience, analytical skills, and a great people person, we invite you to talk to us about our Platform Specialist team at GroundTruth.

You will

• Be responsible for a book of business and will be assigned individual goals
• Put the customer's lens on when explaining the location landscape and advantages of Ads Manager platform
• Own customer relationships from post account creation to maturity, and help with education, campaign setup, optimizations, and reporting
• Leverage cross-industry and platform expertise to provide consultative recommendations / upsell for your clients
• Share best practices both externally and internally to elevate the ability of you and your teammates
• Track, measure, and analyze the performance of multiple mobile advertising campaigns simultaneously
• Be the first point of partner contact for any technical guidance, campaign set up and training requests
• Provide excellent customer service to internal and external stakeholders with clear communication, attention to detail and a positive drive for results
• Specialize in collecting, organizing, and analyzing data from various systems
• Provide Ad Hoc solutions for automating and streamlining internal process
• Confident in giving training and demos to external clients
• Execute with input from Director and Team Lead
• Partner with peers & sales staff to manage accounts, grow business & overcome daily hurdles

You have

This is our ideal wish list, but most people don't check every box on every job description. So, if you meet most of the criteria below and are excited about the opportunity, and willing to learn, we'd love to hear from you.

You are

Not afraid to have fun!

What we offer

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love

Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and / or local laws. If you need reasonable accommodations in the application process, please reach out to us at [redacted].

The base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Our compensation package also includes a comprehensive benefits platform offering and a company bonus. The salary range for this position is listed below.

Salary Range

82,000-$100,000 USD

We are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary : $82,000 - $100,000