Fulfillment Supervisor 1st shift

Job Summary:

Reporting to the Fulfillment Manager, the Fulfillment Supervisor is responsible for managing all the activities related to the fulfillment process. These duties include but are not limited to product fabrication, order preparation, order collation and packaging, and shipment processing and manifesting. This individual will also be responsible for workflow management, staffing, all administrative staff management issues as well as department budgetary tracking and development.

Duties and Responsibilities:

• Continued development and management of cohesive workflow process
• Attend daily Production Meetings
• Ensure correct work is flowing through department in an accurate, efficient and timely fashion
• Communication of production schedule priorities within the department
• Prioritize, facilitate & expedite all production activities ensuring they are consistent with customer needs (due dates)
• Ensure accuracy & completeness of reporting tools
• Establish (in conjunction with VP of Operations) and analyze effectiveness of production metrics
• Monitor collection methods, accuracy and reporting frequency for all metrics and data for improvement
• Accurate & timely collection and analysis of data used to measure process improvement and workflow management against established department metrics (Daily, weekly, monthly and annually)
  • Data collection & reporting includes but is not limited to:
    • Accuracy & Efficiency data
    • Equipment utilization
    • Production Cost
    • Production Methods
    • Remake & Rework quantity & costing
    • Delinquency data
    • Schedule Management Data
  • Continued development and process improvement including but not limited to:
    • Workflow system development
    • Recommendation and development of future automated order picking systems and processes
  • Benchmark & track the latest shipping systems and small package delivery service options with the intent on minimizing freight expense to GSP and our customers
  • Develop, maintain and manage to the budget requirements of the department including labor, materials and overhead as it relates to the department
  • Create time bound action plans designed to improve the financial performance of the Fulfillment Services department
  • Develop and provide regular status updates to the pertinent personnel and senior management
  • Ensure the positive and required interaction between Fulfillment & other departments
  • Refine, communicate, and manage to the department policies and procedures
  • Hire, maintain, and refine the Fulfillment Services staff based on workload requirements and customer needs
  • Establish and monitor all training (New and existing) activities for the department

Who we are?

As a family-owned business since 1978, GSP Companies strives to make retail better. With an unparalleled commitment to innovation and a deep understanding of consumer-facing businesses, we develop solutions that impact our customers' bottom line. We have one goal: To Make Retail Better. Our clients would not find us one of the best without the people dedicated to making retail better. We want you to join in on this goal!

Reasons you'll love working here:

· Health and safety are a top priority with all of our roles and sites.

· Earn more: You can expect a competitive wage and reliable paycheck when you work for GSP Companies. On Demand payments available throughout pay period.

· Career development: Approximately 46% of our entry level staff have moved into a leadership role within the company. Career path potential is found here at GSP Companies throughout the US. See where your GSP Companies journey can take you.

· Stay active: You'll be on the move for your whole shift in our fast-paced environments.

GSP Companies is committed to a diverse and inclusive workplace. GSP Companies is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Get your career path started with GSP Companies!