What are the responsibilities and job description for the Enrollment Specialist (MD) position at GT Independence?
Job Details
Description
Tasks and Duties:
Our Field Services team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.
We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
Description
Tasks and Duties:
- Completes intake forms using an iPad and prepares change of address records, and issues service discontinuance orders.
- Confers with customers in person and by telephone in order to provide information about services.
- Keeps records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Communicates with family members to assist them in understanding, dealing with, and supporting consumers with respect to Self Determination process.
- Identifies opportunities to add to or improve our service offerings.
- Maintains confidentiality of records relating to consumers.
- Upholds mission and values.
- Other duties as assigned.
- Degree in Business, Human Services, Marketing/Communication or comparable experience and education.
- Will consider candidates with experience relevant to position.
Our Field Services team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.
We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
Enrollment Specialist
System One -
Baltimore, MD
