What are the responsibilities and job description for the Sr. Bids Specialist position at Guardian Asset Management (GAM)?
Guardian Asset Management
Job Title: Sr. Bid Specialist
Department: Operations
FLSA Status: Non-Exempt
Revision Date: 5/22/2024
Position Summary
The Sr. Bids Specialist conducts new hire training, screens questions, manages escalations of team members. Ensures the team is maintaining professional working relationships with all vendors, investors, and clients. This role performs Bids Specialist work, training, and assists with reporting.
Essential Functions & Responsibilities
Job Title: Sr. Bid Specialist
Department: Operations
FLSA Status: Non-Exempt
Revision Date: 5/22/2024
Position Summary
The Sr. Bids Specialist conducts new hire training, screens questions, manages escalations of team members. Ensures the team is maintaining professional working relationships with all vendors, investors, and clients. This role performs Bids Specialist work, training, and assists with reporting.
Essential Functions & Responsibilities
- Obtain and review bid submissions and decisions
- Identify and resolve potential issues in investor bid specifications, overall submission process, and communication with 3rd party bid applications
- Review vendor work orders and identify more financial growth
- Ensure team, along with QC, is preparing timely, well-written bids that align with investor guidelines
- Follow up on pending bids and finalize for submission
- Ensure investor/client decisions are accurately relayed to the GAM team and field vendors
- Maintain financial accountability on behalf of the company - specifically ensuring the bid submissions and any partial approvals still meet the margin expectations
- Develop new systems to streamline the bid process and increase efficiency
- Schedule or run meetings as needed with support of your supervisor
- Communicate daily and effectively with property preservation specialist
- Screen questions from Bids Specialist thoroughly and provide training or feedback to ensure understanding of company and client guidelines and processes
- Provide constructive feedback and coaching as necessary
- Manage vendor and client escalation in accordance with management
- Consistently meet or exceed company goals and deadlines
- Conduct new hire training to ensure full understanding of team’s expectations, contract expectations and Bids Specialists ability to work independently.
- Assist Bids Supervisor in creating and managing team reporting
- Assist in identifying workflow issues or delays and review with manager for solutions
- Other duties as assigned