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Process Improvement Analyst IV, Insurance

Guardian Life
Boston, MA Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Process Improvement Analyst IV, Insurance position at Guardian Life?

In the role of Process Improvement Analyst IV, you will be responsible for supporting Group Underwriting process and systems to quote, price and sell profitable business that meets the market demands. This role reports to the Head of UW Process & Technology. This role involves developing and implementing efficient and effective processes and systems, to support Group Underwriting functions through organizational influence and leading cross-functional teams.

You have

  • A Bachelor’s degree preferred or equivalent related work experience
  • 5 years of work experience in underwriting, process improvement and/or system development, preferably in the Group Insurance industry
  • An open mind for change and thinking outside the box, that aids in our journey to an automated future state and flexible systems
  • Ability to independently execute and/or lead multiple complex or specialized projects, with guidance in only the most complex situations
  • Ability to apply a variety of complex methods/skills with significant autonomy to develop novel and customized solutions
  • Excellent written and verbal communication skills along with strong presentation skills
  • Superior organizational, time management and prioritization skills
  • Excellent math and analytical skills
  • High degree of comfort with the MS Office suite, including Excel, Word, PowerPoint, and Visio

You will

  • Collaborate with cross-functional teams to design and lead comprehensive process improvement research, actively engaging and empowering cross-functional teams to provide feedback on continuous improvement initiatives
  • Develop, maintain, and enhance process maps using advanced process mapping and modeling tools to visualize, and analyze processes
  • Build and maintain strong relationships with internal and external stakeholders, such as underwriting, pricing, sales/distribution, service and technology

Location

This is a flexible hybrid role working 3 days a week in a Guardian office and 2 days a week remotely.

Salary Range:

$101,180.00 - $166,220.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Salary : $101,180 - $166,220

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