What are the responsibilities and job description for the Dispatcher position at Guardian Medical Services, Inc.?
Job Code: 2022-005 Title: Dispatcher (Part Time)
Teleworking Possible
2 Positions Available
Location: Catlett, Virginia (Telework available)
Guardian is seeking enthusiastic energetic people to join our team of professionals to coordinate the delivery of interfacility patient transport and medical care.
DUTIES AND RESPONSIBILITIES:
- Provide timely and efficient dispatch coordination following established protocols.
- Relay information to and from medical transport crews.
- Communicate with other agency dispatchers, facility staff members, medical professionals, and other responders via phone, text, or radio.
- Perform duties with the highest level of professionalism, courtesy, and ethics.
- Coordinate with supervisors or medical facilities to resolve problems, and requests for services.
- Communicate with medical treatment facility staff, other EMS agencies, and our transport crews to coordinate, schedule, and track transports.
- Track and document all incoming requests for transport.
- Track and maintain awareness of crew progress and update medical facilities on estimated times of arrival.
- Coordinate with medical facilities to obtain and file physician statements of needs and pertinent patient information.
REQUIRED SKILLS AND QUALIFICATIONS:
- Experience working in the medical or Emergency Medical Services fields required.
- Must have familiarity with Microsoft Office applications (Outlook, Excel, and SharePoint).
- Must be capable of functioning in a highly fluid environment, juggling priorities, and interacting with multiple persons/agencies.
- Good written and excellent verbal communication skills in English.
Guardian Medical Services is a leading-edge medical transport company providing high quality service and patient care during transport. Guardian provides a full range of medical transport services to critical, advanced, and basic life support patients from the neonate, through geriatric populations.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Night shift
Experience:
- EMS or Medical: 1 year (Required)
Work Location: One location
Salary : $17 - $19