Front Desk Receptionist

Job Overview:

Guardian Plumbing and Heating is seeking a friendly and professional receptionist to join our team. The ideal candidate will be the first point of contact for our company and will provide administrative support across the organization. If you have a welcoming personality and enjoy multitasking, we would like to meet you.

Key Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Manage accounts payable email account.
• Receive, sort, and distribute daily mail/deliveries.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Keep the front entrance tidy, kitchen clean, and the vending machine stocked.
• Purchase office supplies.
• Assist with special projects as assigned.

Requirements:

• Proven work experience as a receptionist or similar role.
• Strong communication skills, both written and verbal.
• Strong attention to detail, including proofreading skills.
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
• Proficient in computer literacy, including Microsoft Office Suite.
• Additionally, knowledge of computer programs, telephone systems, and the ability to quickly learn and adapt to new software are valuable technical skills for this position.
• Ability to be resourceful and proactive when issues arise.
• Professional appearance and demeanor.

Skills:

• Communication: Excellent verbal and written communication skills are essential for interacting with customers, colleagues, and handling various forms of correspondence
• Customer Service: Receptionists need to have a customer-centric approach and the ability to provide a positive and professional experience for visitors and callers.
• Multitasking: The role often involves managing multiple tasks simultaneously, such as answering calls, scheduling appointments, and handling administrative duties.
• Technical Skills: Proficiency in using office software such as Microsoft Office Suite, email, and other relevant applications.
• Organization: Should be well-organized to manage appointments, handle mail, and maintain a tidy and efficient reception area.
• Adaptability: The ability to work well under pressure, handle unexpected situations, and be resourceful is valuable in a dynamic receptionist role.
• Attention to Detail: Being detail-oriented is important for maintaining accurate records, managing schedules, and ensuring the smooth running of the reception area.
• Professionalism: A professional and friendly demeanor, along with a well-groomed appearance.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $17 - $20