What are the responsibilities and job description for the Dispatcher position at Guardian Security Systems, Inc.?
## Overview We are seeking a detail-oriented and organized individual to join our team as a Dispatcher. The ideal candidate will play a crucial role in coordinating and managing logistics efficiently. ## Responsibilities - Utilize phone systems to receive and manage incoming calls - Provide excellent customer service at the front desk or over the phone - Dispatch service personnel to various locations promptly - Perform data entry tasks accurately and efficiently - Communicate effectively with team members and clients - Assist with administrative duties as needed ## Skills - Proficiency in dispatching procedures and protocols - Strong phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Clerical skills for maintaining records and documentation - Bilingual or multilingual capabilities are a plus
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Night shift
Application Question(s):
- Upon hiring employee must qualify for a State of Alaska guard license; see our website application for requirements and disqualifiers. Licensing includes a national background check and finger printing. Must not be the subject of a Domestic Violence Injunction/Order or have been convicted of a Domestic Violence Assault.
Is there anything in your background that will flag up on a local and national background check?
- Guardian Security has every employee go through drug screening when hired, post incident, and randomly. Our company has a zero tolerance policy for drug use including, but not limited to, marijuana. Can you pass a drug test?
Education:
- High school or equivalent (Required)
Experience:
- Customer support: 2 years (Preferred)
License/Certification:
- State of Alaska Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Anchorage, AK 99503 (Required)
Work Location: In person
Salary : $17