What are the responsibilities and job description for the Inside Sales Representative position at Guardian Worldwide LLC.?
About Us
Guardian Worldwide LLC. Is a leading manufacturer and master distributor of industrial PVF and Tank Container parts. Though Guardian if relatively new to the US market we have over 25 years of success in the European and Asian markets. Guardian has been elevating the benchmark for quality and cost effectiveness in America’s Stainless-Steel markets since our arrival.
Location:
Houston, TX 77041
Job Type:
Full Time
Pay:
Salary Bonuses
What we are looking for:
We are seeking a highly motivated Inside Sales Representative to join our team at Guardian Worldwide. This is a growth position and we value someone that enjoys constant opportunities to learn and grow.
Job Summary:
As an Inside Sales Representative, you will play a crucial role in driving sales growth and expanding our customer base. Your primary responsibility will be to build and maintain strong relationships with existing and potential clients, offering them tailored solutions that meet their PVF needs. You will work closely with our other sales team members and collaborate with other internal departments to provide outstanding service and ensure customer satisfaction.
Responsibilities:
Proactively engage with customers via phone, email, and other communication channels to generate sales, and promote our PVF products.
Identify customer needs and recommend appropriate products or solutions to meet their requirements.
Provide accurate and timely product information, pricing, and availability to customers.
Process customer orders and ensure their timely fulfillment, coordinating with our operations and logistics teams.
Maintain a comprehensive understanding of our product portfolio and industry trends to effectively communicate product features and benefits.
Develop and nurture long-term relationships with customers, ensuring customer loyalty and repeat business.
Collaborate with the outside sales team to support their efforts in prospecting, lead generation, and closing deals.
Handle customer inquiries, complaints, and warranty claims professionally and efficiently, providing prompt resolutions.
Keep accurate records of sales activities, customer interactions, and transactions in the CRM system.
Stay updated on market conditions, competitor activities, and industry developments to identify new business opportunities.
Qualifications:
Previous experience in inside sales or customer service roles, preferably in the PVF or related industry.
General knowledge of PVF products, including pipes, valves, fittings, and related accessories.
Excellent communication skills, both verbal and written, with the ability to effectively present information to customers.
Proven ability to build and maintain customer relationships, with a customer-centric approach.
Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets.
Ability to work collaboratively in a team environment and cross-functionally with other departments.
Knowledge in using CRM systems and other sales-related software applications.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
A high level of professionalism, integrity, and a customer-first attitude.
High school diploma or equivalent; a bachelor's degree in business, sales/marketing or a related field is a plus.
Benefits:
Salary plus annual bonus
Comprehensive health benefits package
Paid vacation and sick time
Professional development and training opportunities
A collaborative and supportive work environment
Opportunities for career growth within a growing company
Salary:
$42,000 to $50,000 per year
Job Type: Full-time
Pay: $42,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Supplemental pay types:
- Yearly bonus
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Houston, TX 77041: Relocate before starting work (Required)
Work Location: In person
Salary : $42,000 - $50,000